Don't be Afraid to Complain

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FDIC Consumer News – Summer 2007 – Using a Loan or Credit Card


Related Consumer Finance Programs - The following lists of companies and financial service providers offer services to assist you with handling your debts. Combine debt with a consolidation loan or use a credit counseling or debt relief program for help with lowering your payments and getting your credit card bills and other obligations under control.

  • Need Personal Loan - Need a smaller loan? Personal loan financing is most often unsecured. Meaning... your home or personal property is not used as collateral and the loan decision will typically be based upon your credit history and your ability to make the necessary payments. Also, this is often referred to as a signature loan.
  • Debt Consolidation Program - Learn more on how debt consolidation can work for you and compare a detailed company list of lenders and related services offering help to people that need to consolidate debt.
  • Debt Settlement Companies - Too much debt? List of companies providing this alternative to bankruptcy that provides for debt negotiation and arbitration services for those that need to eliminate debt.

Cutting Your Costs

Simple Strategies for Saving Money on Loans and Credit Cards


15. Don't be afraid to complain. Your bank's managers probably would prefer you bring a problem to their attention and be given the chance to fix it rather than see you take your business elsewhere or tell all your friends about your bad experience. If you don't get satisfaction from a customer service representative or another employee, consider talking to a supervisor.


If you're still having problems, consider contacting the institution's federal regulator. The FDIC and other banking regulators cannot intervene in many disputes but can help you understand your consumer rights. The appropriate agency also can seek corrective action if the institution is in violation of a law or regulation.


Summer 2007 | Pay Your Bills on Time | Don't Have Too Many Credit Cards | Check Your Credit Report for Accuracy |
Periodically Review Your Exsisting Loans and Credit Cards | Compare Prodcuts Offered by Banks and Credit Cards |
Focus on Long-Term Cost | Take Advantage of the Internet | Read the Fine Print |
Don't Pay for Expensive Insurance Coverage | Avoid or Limit Interest Charges | Avoid Late-Payment Fees |
Closely Review Account Statements | Don't be Afraid to Ask for a Break |
Use a Reputable Counseling Service When in Serious Debt | Don't be Afraid to Complain


FDIC Consumer News is published by the Federal Deposit Insurance Corporation


FDIC Consumer News is produced quarterly by the FDIC Office of Public Affairs in cooperation with other Divisions and Offices. It is intended to present information in a nontechnical way and is not intended to be a legal interpretation of FDIC or other government regulations and policies. Mention of a product, service or company does not constitute an endorsement.


Find current and past issues of FDIC Consumer News at http://www.fdic.gov/consumernews. Refer to this same index to locate the issues that are specially formatted for being reprinted in any quantity.


To receive an e-mail notice about each new issue of FDIC Consumer News posted on the FDIC Web site, with links to stories, follow instructions posted at www.fdic.gov/about/subscriptions/index.html.


Last updated on 8/10/2007

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