Effective Complaints Get Results

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FDIC Consumer News – Winter 2006/2007 – Get Results with Complaining


Related Financial Services - The following list of company and services directories offer a wide variety of programs for consolidating bills and other similar services, such as a getting a mortgage refinance interest rate quote from a lender or an online quote for life or car insurance.

  • Get Personal Loan - This type of lending is most often structured as an unsecured debt. This means your personal property or house will not used as collateral. Your approval (or denial) will usually be based upon your payment / credit history and your ability to repay the loan. This type of credit is also often called a signature loan.
  • Credit Card Debt Settlement - Too much debt? List of companies providing this alternative to bankruptcy that provides for debt negotiation and arbitration services for those that need to eliminate debt.
  • Debt Management Counseling - Having trouble managing the demands of mounting credit card debts and other bills? You are not alone. Using the services of a debt management company may be the solution to your problems.

Complain Effectively and Get Results

What if you have a problem with a financial institution but you're not sure about the best way to resolve the matter? Here are some tips for dealing with the situation and minimizing the frustrations.


Five


If you can't resolve a problem directly with the institution, consider contacting its government regulator. The FDIC and other banking regulators don't have the legal authority to settle a dispute between a bank and a consumer over whether the institution is living up to the terms of a loan or deposit agreement – that's a private matter governed by state business or contract law, not by federal banking law. But banking regulators often can assist consumers in other ways, such as helping people understand confusing information, contacting an institution that doesn't appear to be responding to a customer's complaint, or seeking corrective action if the institution is in violation of a law or regulation.

Remember that while the FDIC insures deposits in nearly all banking institutions in the United States, we may not be the primary regulator of a particular institution. To find out who regulates an institution, you can call the FDIC toll-free at 1-877-ASK-FDIC (that's 1-877-275-3342) or check the FDIC's online directory, Bank Find, at www2.fdic.gov/idasp/main_bankfind.asp.


Winter 2006-2007 | Try to Fix the Problem Directly | Get Information in Writing |
Be Calm and Professional | Be Clear About Deadlines | Contact Government Regulator


FDIC Consumer News is published by the Federal Deposit Insurance Corporation


FDIC Consumer News is produced quarterly by the FDIC Office of Public Affairs in cooperation with other Divisions and Offices. It is intended to present information in a nontechnical way and is not intended to be a legal interpretation of FDIC or other government regulations and policies. Mention of a product, service or company does not constitute an endorsement.


Find current and past issues of FDIC Consumer News at http://www.fdic.gov/consumernews. Refer to this same index to locate the issues that are specially formatted for being reprinted in any quantity.


To receive an e-mail notice about each new issue of FDIC Consumer News posted on the FDIC Web site, with links to stories, follow instructions posted at www.fdic.gov/about/subscriptions/index.html.


Last updated on 2/1/2007

Consumer resources and related info:


Make the correct decisions when shopping for banking, debt consolidation and related financial services. Educate yourself!

The Debt Consolidation Loan Directory has a growing library of free informative / educational financial resources for consumers shopping for many types of services related to the management of your money, such as consolidating credit card debts, fraud alerts and car insurance. There is no better way to make decisions regarding the management of your personal finances than to read and understand how they work. Please feel free to visit our consumer resource library for more information.

  • Cell Phone Banking - New cell phones are constantly evolving and becoming more sophisticated. This includes adding the capability of handling online banking through your phone. This FDIC article discusses some of the possibilities and precautions you should take when using your phone for banking purposes.
  • How to Protect Yourself with FDIC Insurance - Read up on what qualifications are necessary and how to determine if your deposits are covered by FDIC insurance.
  • Direct Deposit Safer than Checks? - The US Treasury Department reports that a majority of surveyed consumers mistakenly believe that paper checks are safer than direct deposit.
  • Consider the Fees! - Learn what to look for and examine the details of each banking account offer for possible fees, such as: inactivity, minimum balance and ATM withdrawal fees.

Please Note

DebtConsolidationLoan.com is a service of Infinamic, Inc. All information is deemed reliable, but not guaranteed. Infinamic, Inc. is not responsible for the content and services, that may be provided to you, by following the links from this web site. Use this service at your own discretion.